Privacy policy
PRIVACY POLICY
Last Updated: August 18, 2026
Welcome to KRUNCH / Krunch Shop ("KRUNCH," "we," "us," or "our").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or make a purchase from our website:
Website: https://krunchshop.shoppaas.com/
Contact Email: inhobal571@gmail.com
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect certain personal information.
Information You Provide to Us
This may include:
Full name
Billing address
Shipping address
Email address
Telephone number
Account information
Order and purchase information
Products you purchase or inquire about
Customer service communications
Customization or wholesale inquiry details
Information you voluntarily provide through forms or messages
Payment Information
When you make a purchase, payment information may be processed by third-party payment service providers.
Depending on the payment method you choose, these providers may process information such as your payment card details, billing information, transaction information, or payment account information.
We generally do not directly store complete credit or debit card numbers.
Information Collected Automatically
When you use our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Time spent on pages
Click and browsing activity
Approximate geographic location
Cookie identifiers
Device identifiers
Website interaction and performance information
This information helps us operate, secure, analyze, and improve our website and services.
2. How We Use Your Information
We may use personal information for purposes including:
Processing and fulfilling orders
Processing payments
Confirming purchases
Arranging shipping and delivery
Providing order status and tracking information
Handling returns, refunds, or customer service requests
Responding to product, wholesale, customization, or business inquiries
Managing customer accounts
Preventing fraud and unauthorized transactions
Improving our products, website, and customer experience
Analyzing website traffic and performance
Sending service-related communications
Sending promotional or marketing communications where permitted
Providing personalized advertising where permitted by law
Complying with legal, tax, accounting, regulatory, and contractual obligations
Establishing, exercising, or defending legal claims
Where required by applicable law, we rely on an appropriate legal basis for processing personal information, such as performance of a contract, legitimate interests, compliance with legal obligations, or your consent.
3. Orders and Transactions
When you place an order, we use the information you provide to:
Verify and process your order
Process or facilitate payment
Prepare products for shipment
Deliver products to your designated address
Communicate with you regarding your order
Provide after-sales service
Handle returns, refunds, disputes, or warranty-related matters
We may share necessary order information with logistics companies, payment providers, fulfillment partners, warehouses, and other service providers involved in completing your transaction.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
Keep the website functioning properly
Remember preferences and shopping cart information
Maintain account sessions
Understand how visitors use our website
Analyze traffic and website performance
Measure advertising effectiveness
Prevent fraud and improve security
Provide personalized content or advertising
Some cookies are necessary for the operation of the website, while others may be used for analytics or advertising.
Where required by law, we will request your consent before using non-essential cookies.
You can also control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Analytics and Advertising
We may use third-party analytics, marketing, or advertising services to understand how visitors interact with our website and to measure the effectiveness of our advertising.
Depending on the services enabled on our website, these partners may collect information such as:
IP address
Device identifiers
Browser information
Pages viewed
Products viewed
Shopping activity
Referring URLs
Advertising interactions
Where required by applicable law, these technologies will be used only after obtaining appropriate consent.
You may be able to manage advertising or analytics cookies through our website's cookie settings, your browser settings, or the privacy controls provided by the relevant service provider.
6. How We Share Personal Information
We may share personal information with trusted third parties where necessary to operate our business.
These may include:
E-Commerce and Website Service Providers
We may use third-party e-commerce, hosting, website infrastructure, and technology providers, including the platform that powers our online store.
Payment Providers
Payment processors may receive the information necessary to securely process your transaction.
Shipping and Logistics Providers
We may provide your name, delivery address, telephone number, email address, and order information to shipping carriers, warehouses, fulfillment providers, customs agents, or logistics partners.
Analytics and Marketing Providers
Where permitted, we may work with analytics, advertising, social media, or marketing partners to measure website performance and advertising campaigns.
Professional Service Providers
We may share information with accountants, legal advisers, consultants, insurers, fraud-prevention services, or other professional advisers when reasonably necessary.
Legal and Regulatory Authorities
We may disclose personal information when required by law, court order, regulatory requirement, government request, or when necessary to protect our rights, customers, business, or others.
Business Transfers
If KRUNCH is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
7. Sale or Sharing of Personal Information
We do not sell personal information for monetary compensation.
However, depending on the advertising and analytics technologies used on our website, certain disclosures of identifiers or online activity to advertising partners may be considered "sharing," "sale," or targeted advertising under some privacy laws.
Where applicable, you may request to opt out of such processing.
You may contact us at:
Please include "Privacy Request" in the subject line.
8. Marketing Communications
If you subscribe to promotional emails or otherwise consent to receive marketing communications, we may send you information about:
New products
Special offers
Promotions
Product updates
Business or wholesale opportunities
Other KRUNCH news
You may unsubscribe at any time by using the unsubscribe link contained in a marketing email or by contacting:
Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications regarding your orders or account.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
The duration of our relationship with you
Order fulfillment requirements
Customer service requirements
Tax and accounting requirements
Fraud prevention
Legal obligations
Dispute resolution
Enforcement of agreements
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable law.
10. Data Security
We take reasonable administrative, organizational, technical, and physical measures designed to protect personal information from:
Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction
However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of any account credentials associated with our website.
11. International Data Transfers
KRUNCH operates an international e-commerce business, and our customers, service providers, payment providers, hosting providers, or logistics partners may be located in different countries.
As a result, your personal information may be processed or stored outside the country in which you live.
Where required by applicable data protection laws, we take reasonable steps to ensure appropriate safeguards are used for international transfers of personal information.
12. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request restriction of certain processing
Object to certain processing
Withdraw consent
Request a portable copy of certain information
Opt out of certain targeted advertising
Opt out of certain sales or sharing of personal information
Limit certain uses of sensitive personal information, where applicable
Lodge a complaint with an applicable data protection authority
These rights are subject to applicable law and certain legal exceptions.
To submit a privacy request, contact:
Please use the subject line:
Privacy Request
We may need to verify your identity before processing certain requests.
13. European Economic Area, United Kingdom, and Switzerland
If you are located in the European Economic Area ("EEA"), United Kingdom, or Switzerland, applicable data protection law may provide additional rights regarding your personal information.
Depending on the circumstances, our legal bases for processing may include:
Performance of a contract with you
Compliance with a legal obligation
Our legitimate business interests
Your consent
Where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing that occurred before withdrawal.
You may also have the right to lodge a complaint with your local data protection authority.
14. California Privacy Rights
If you are a California resident and applicable California privacy law applies to our processing of your personal information, you may have rights including:
The right to know what personal information we collect
The right to know how personal information is used
The right to know the categories of third parties to whom information is disclosed
The right to request access to personal information
The right to request correction
The right to request deletion, subject to legal exceptions
The right to opt out of certain sales or sharing
The right to limit certain uses or disclosures of sensitive personal information, where applicable
The right not to receive discriminatory treatment for exercising privacy rights
We do not discriminate against customers for exercising applicable privacy rights.
To make a request, contact:
15. Third-Party Websites
Our website may contain links to third-party websites, applications, payment services, social media platforms, or other external services.
We are not responsible for the privacy practices, security, or content of third-party services.
We encourage you to review the privacy policies of third-party websites before providing personal information.
16. Children's Privacy
Our website and services are intended for a general adult commercial audience and are not directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact:
We will take reasonable steps to review and, where appropriate, delete the information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our business practices
Our website or services
Technology
Legal or regulatory requirements
When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:
KRUNCH / Krunch Shop
Website:
https://krunchshop.shoppaas.com/
For privacy-related requests, please use the subject line:
Privacy Request
© 2026 KRUNCH. All rights reserved.